Code of Ethics
CODE OF ETHICS
The following Code of Ethics applies to all employees, contractors, committee members and officers of the Corporation.
RESPECT TOWARDS CLIENTS
To ensure that the client, whether a natural person or a legal entity, must be treated with the utmost respect without exception.
To provide high standard services to clients in an expert, serious and impartial manner, and act professionally in all situations responding to the clients interests.
TRUST, CONFIDENTIALITY AND IMPARTIALITY
Provide an accurate overview of financial results. Handle customer information with the proper confidentiality standards, avoiding giving access to unauthorized people and abstaining from giving it improper use whether for one’s own purposes or in the interest of another client. Avoid conflicts of interest that could tamper or interfere with audits, examinations and the company’s impartiality standard.
Carry out only the tasks for which he/she is qualified and appoint only those with the level of expertise required for positions in the company. Ensure that before any further evaluation, the basis for mutual agreement on goals, scope, tasks and price of the evaluation is clearly established. Suggests that you do not perform expert advice tasks if they interfere with the company’s principle of impartiality.
Remain up to date with the latest developments in the field of the company’s activities, particularly in the management of IT services, and systematically seek new opportunities for expanding the range of expert services offered. Represent one’s profession in a serious manner in dealing with clients without ever harming the reputation of the company.
Always agree with the client in advance on the price of the service as well as on the method of calculating the costs involved, in order to ensure that these are not unreasonable. Respect the individual and corporate rights of the client and do not use confidential information or methodologies of the client without prior agreement.
PRINCIPLE OF EQUALITY
There are no discriminatory measures that impede the certification process to an IT service provider or individual.
Do not take advantage of shortcomings in terms of customer knowledge.